Keep posting us with the status we will be glad to help you. I recommend you to go to the computer manufacturer website and download the latest updated sound adapter driver for Windows 10 and install the same. If the above methods did not help to fix the issue, try the below method.
Now click on Sound, video and game controllers and right click on it and. I suggest you to update the audio driver and check. If the issue still persist, try the below steps. It will automatically install the sound adapter driver. Once you are done installing the driver, restart the computer. To expand, right click on the device and click on uninstall. Now click on Sound, video and game controllers I suggest you to go to the device manager and uninstall/reinstall the sound adapter driver and check. If the issue still persist, try the below method. 
If your workstation has a CD audio cable that connects the optical drive to the system board, and if you wish to continue using it with the Sound Blaster X-FI XtremeMusic Audio Card only, disconnect the cable from the workstation system board.
Click on Next and follow onscreen instruction complete the Hardware and devices troubleshooter. Figure 1 Sound Blaster X-Fi XtremeMusic audio card Figure 2 Sound Blaster X-Fi XtremeGamer audio card 5. Type Troubleshooting in the search bar on the Control Panel.Ĭlick on Hardware and sound under Troubleshoot computer problems.Ĭlick on Hardware and devices under Devices.Ĭlick on Advanced on the Hardware and devices dialog box and click on Run as administrator (Enter the credentials if required). Press Windows + X keys on the keyboard and select Control Panel. 
I suggest you to run the Hardware and devices troubleshooter to diagnose the exact issue. Let’s try simple troubleshooting steps and check if this helps in resolving the issue.
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